You can use the Contact Types and Booing Source feature to track the source of bookings and also to allocate a contact to a contact type. For example an agent can be added to a contact type.

 

1.To add a contact type, hover over the "Setup" menu item from the home page

2.The click on the "Contact Types & Booking Source" link

 

 

 

1.Click on the "Add New Item" link

 

 

1.Enter the description for the Contact Type

2.Choose if this is to be added to the "Source of Booking" on the reservation form

3.Make sure you click the active flag.

4.Click "Add Type" to save.